Privacy Policy

Regal Jewels Schaumburg (“Regal Jewels”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us through it, how we use that information, and the choices you have.

1. Information we collect

Information you give us

When you send an inquiry or request a consultation through our website, we collect the information you choose to provide, which may include:

• your name, email address and phone number;
• the type of jewelry or consultation you’re interested in;
• your preferred appointment date and time; and
• any message or details you include, such as a wedding date.

We also receive information you share when you call, email or visit our store.

Information collected automatically

Like most websites, our web hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the date and time of your visit. This information is used to operate and secure the website.

2. How we use your information

We use the information we collect to:

• respond to your inquiries and questions;
• arrange and confirm consultation appointments;
• provide information about jewelry you’ve asked about;
• operate, maintain, secure and improve our website; and
• comply with legal obligations.

We will not send you marketing emails or messages unless you have asked to receive them.

3. How we share information

We do not sell your personal information. We share information only:

• with service providers who help us run our website and communications (for example, web hosting, form and email services), who may use it only to provide those services to us;
• when required by law, or to protect our rights, our customers or others; and
• in connection with a sale or transfer of our business, in which case the information would remain subject to this policy.

4. Third-party services on our website

Some features of our website are provided by third parties, which may receive technical information (such as your IP address) when you load a page:

• Google Maps displays our store location on our Visit Us page. Google’s use of information is governed by the Google Privacy Policy.
• Image hosting: some images may be served by third-party image services.

Links to other websites, such as Google Maps directions or social media, are governed by those websites’ own privacy policies.

5. Cookies

Our website itself does not currently use advertising or tracking cookies. Third-party services embedded on our pages, such as Google Maps, may set their own cookies. You can control or delete cookies through your browser settings.

6. How long we keep information

We keep inquiry and appointment information for as long as needed to respond to you and provide our services, and as required for our legitimate business and legal purposes. When information is no longer needed, we delete it or keep it securely.

7. Security

We use reasonable measures to protect the information you share with us. However, no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security. Please don’t send sensitive financial information through our website forms.

8. Your choices

You may ask us to access, correct or delete the personal information you’ve shared with us, or to stop contacting you, by emailing mitaregal@gmail.com or calling 847-651-1505. We’ll respond to reasonable requests within a reasonable time.

9. Children’s privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time, for example if we add online shopping or new website features. When we do, we’ll update the “Last updated” date at the top of this page.

11. Contact us

If you have questions about this Privacy Policy, please contact:

Read our Terms & Conditions